Customer Care with Website Studio (German Language)

Customer Care with Website Studio (German Language) EUR 3,000 Welcome Bonus

Office Location in Lisboa, Portugal

Unlock a Career That Moves You Forward

Are you ready for your next big opportunity? Join a global technology and services powerhouse that supports some of the worlds most iconic brands. Every day, we help businesses thrive with innovative tech solutions across more than 70 countries.

This is your chance to be part of a dynamic team thats consistently recognized for outstanding culture, career development, and employee satisfaction. Awards like World's Best Workplaces, Best Companies for Career Growth, and Best Company Culture speak to the kind of environment youll be stepping into.

Grow With Purpose Customer Service Role in Lisbon (On-Site)

If you're passionate about learning and growth, this is the role for you. As a Customer Service Representative, youll play a key part in enhancing customer experiences and driving performance excellence. Your contributions will directly support our mission to elevate user journeys and deliver top-tier quality, efficiency, and service.

We work with businesses, bloggers, and creatives to help them build their online presence and grow their brandsand youll be a vital part of that success.

Your Journey of Growth Starts Here

From your first day, youll receive world-class training, access to the latest technologies, and ongoing support. We believe in growing talent from withinover 80% of our leadership team started in roles just like this one. Our FREE Learning and Leadership Development programs are designed to help you build the career youve always wanted.

What Youll Be Doing

As a Customer Service Representative, you will:

• Deliver outstanding service via chat, email, and phone

• Troubleshoot issues and guide users through solutions

• Educate users on platform features to maximize their website potential

• Partner with internal teams to solve complex technical challenges

• Stay current with updates and new features

• Gather and share user feedback to help improve experiences

What You Bring

Youll thrive in this role if you:

• Are fluent in German (written and spoken) and proficient in English (B2)

• Have prior experience in customer service, tech support, or similar fields

• Communicate clearly and effectively

• Are quick to pick up new technologies and tools

• Bring patience, empathy, and strong problem-solving skills

• Have experience with website builders or CMS platforms (a plus, not required)

Even if you dont meet every requirement, we encourage you to apply. The right opportunity might be just around the corner.

Whats In It for You

Enjoy a range of benefits tailored to support your lifestyle and growth:

• Full-time role with an indefinite contract

• Welcome Bonus

• Competitive salary + performance bonuses

• Work in a central Lisbon location

• Fully paid training for your role and project

• Career development programs, language classes, and more

Be Your Best Self

If this sounds like the career move you've been waiting for, wed love to hear from you. Apply now and take the next step toward a rewarding future.

We Celebrate Diversity

Were proud to be a global, inclusive employer. Equal opportunity is a core valuewe welcome individuals from all backgrounds and walks of life, and were committed to creating a workplace free from discrimination or bias. All hiring decisions are based on professional qualifications and business needs.

Important Note on Eligibility

Please note: to be considered for this role, you must be legally authorized to work in Portugal in accordance with local laws.