Customer Support Remote

Our client is looking for a French Customer Service agent to support their client who is an International company dealing with Accommodation world wide. You will develop valuable skills and knowledge in the travel industry.

Responsibilities:

To Provide Friendly and efficient service to the customers while being the first point of contact

You will be responsible to resolve customer issues and questions via emails and inbound calls including urgent

situations.

Identify and escalate issues appropriately

You will need to multitask numerous tasks during the day

Research information and troubleshoot problems using available resources

Work proactively and independently to reach targets and goals

Requirements:

Proficient in French (C2)

Advanced level of English (C1)

Outstanding people skills with a passion to help others

Able to pick up new technology quickly

Experienced in Microsoft Office Package

For non-EU applicants, a valid work permit is required

Offer:

Competitive wages (14 monthly payments per year)

Performance bonus

Relocation package

Flexible working schedule, while working fully REMOTE

Employee discounts

Private healthcare & dental insurance (after six months of employment)

Fun and engaging company-wide initiatives, like a wellness program